Privacy Policy

This Privacy Policy describes how Backstage.sh (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our website to browse, purchase, and download digital travel guides and itineraries (the “Site”).

Information You Provide:

When you make a purchase or contact us through the Site, you may provide personal information including:

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    •    Your name and email address

    •    Billing details and payment method (processed securely via our third-party payment provider)

    •    Any additional information you voluntarily share when reaching out to customer support

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Automatically Collected Information:

We may also automatically collect limited technical information such as:

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    •    IP address

    •    Device type and browser

    •    General usage data related to website activity (e.g. pages visited, purchase behavior)

We use cookies and similar tracking technologies solely for functionality and analytics to improve user experience.

Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location.

We use the information collected to:

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    •    Process and deliver your digital guide or itinerary

    •    Provide customer support and respond to your inquiries

    •    Send you transactional emails related to your purchase (e.g. download links, password access)

    •    Improve and personalize your experience on the Site

    •    Analyze usage and improve our products and services

We do not use your information for targeted advertising or sell it to third parties.

To learn more about this, check out our article “Creating a Privacy Policy”.

We retain your personal information only as long as necessary to fulfill your purchase and provide support, or as required by law. You may contact us at any time to request deletion of your data.

You can contact us at any time to:

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    •    Access or correct your personal information

    •    Request that we delete your data

    •    Opt out of any future communication unrelated to your purchase

Please note: We need a valid email address to deliver your product and support your order.

This site is not intended for use by children under 13. We do not knowingly collect or store information from anyone under the age of 13. If you believe a child has submitted personal data, please contact us immediately.

We take data protection seriously and use secure tools and third-party platforms to handle all transactions and file delivery. Payment details are never stored on our servers.

We may update this Privacy Policy as needed. If we make material changes, we will notify you on this page or via email if appropriate.

If you have any questions or concerns regarding this policy or your personal data, please contact us at:

support@backstage.sh

This Privacy Policy was last updated on 05.04.2025.