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Accessibility Statement

Backstage.sh is committed to making our website, digital services, and online shop accessible to all users, regardless of ability or technology. We believe that everyone deserves equal access to explore and enjoy our products, services, and experiences.

Our Commitment

We are continuously working to improve the accessibility and usability of our website to ensure we meet or exceed applicable standards, including:

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  • The Americans with Disabilities Act (ADA) requirements for the United States.

  • The European Accessibility Act (EAA) and EU Web Accessibility Directive requirements.

  • The Dubai Universal Design Code and accessibility principles adopted across the UAE.

  • The Web Content Accessibility Guidelines (WCAG) 2.1, Level AA developed by the World Wide Web Consortium (W3C).

Accessibility Features

We have implemented and continue to improve a range of accessibility features, including:

  • Alternative text for images and non-text content.

  • Keyboard navigation functionality throughout the site where possible.

  • Consistent structure and clear navigation for easy use with screen readers.

  • High-contrast text and color options for better readability.

  • Compatibility with major assistive technologies and devices.

  • Clear labeling of form fields and interactive elements.

  • Captions and transcripts for video and audio content where applicable.

Feedback and Assistance

If you experience any difficulty accessing any part of our website or online shop, or if you have specific accessibility questions or feedback, we encourage you to contact us:

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📧 Email: support@backstage.sh
📞 Phone: +971502594988
💬 WhatsApp: +971502594988

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We are here to assist you and will respond as quickly as possible. If you need information in a different format (such as accessible PDF, large print, audio, or braille), please let us know.

Continuous Improvements

Accessibility is an ongoing effort. We regularly audit our platform and content, and we are committed to:

  • Monitoring accessibility through manual reviews and automated tools.

  • Implementing necessary updates to ensure compliance with evolving standards.

  • Training our team members to create content that is accessible from the start.

Third-Party Applications

While we strive to ensure full accessibility across our platform, some third-party tools and content embedded in our website may not fully comply with the same standards. We are working closely with our partners to encourage greater accessibility across all integrations.

Date of Last Update

This accessibility statement was last reviewed and updated on 27.04.2025.

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